Shipping & returns
Shipping Within Australia
FREE SHIPPING ON ALL ORDERS OVER $70 WITHIN AUSTRALIA
Buy kids eyewear and headwear in our online shop. We ship via Australia Post. Items will be shipped within 2 business days of your order being placed and you will be provided with a tracking number to follow your order online. For standard delivery time please allow 2-4 days approx. If you require express post shipping there will be an additional charge, please select this at checkout.
SPECIAL DISCOUNTED INTERNATIONAL SHIPPING RATES ON ORDERS OVER $120 (AUD)
We ship worldwide via Australia Post. Items will be shipped within 2 business days of your order being placed and you will be provided with a tracking number to follow your order online.
Please ensure you have provided your correct details at the checkout, Goose & Dust accepts no liability for for orders shipped to an incorrect address.
International orders may be subject to customs rates, please refer to your local customs office for information on duties payable. Goose & Dust is not liable for customs charges or losses that may arise from a customer refusing to pay the relevant duty on a purchase.
Returns & Exchanges
We know you will be thrilled with your Goose & Dust purchase and we take great care to ensure a premium quality and highest standards are met when sending you your items. If for any reason you are not satisfied with your purchase please get in touch with us as soon as possible at firstname.lastname@example.org to discuss and we will assist you.
Exchanges can be made within 7 days of delivery being made. Items must be returned in their original condition and packaging, any items that are returned in damaged or used condition will not be accepted for an exchange. Full shipping charges via Australia Post will be passed on for any exhanges.
We do not provide refunds for a change of mind, however we will provide a credit note. Return freight in this instance will be at your own cost.
In the event that you have received a faulty item Goose & Dust will cover shipping costs incurred and will gladly refund your purchase, please contact us to discuss.